Over 30% of small and medium-sized business owners have rated the helpfulness of their bank in the current economic climate as ‘atrocious', according to a New Business poll.

Despite Banks offering schemes such as the Enterprise Finance Guarantee and the Working Capital Scheme many small firms feel that credit has been withdrawn and that there has been a lack of flexibility over overdraft rates.

23% of respondents rated their bank as ‘poor' or ‘average', 18% thought that their bank's performance was ‘good' and only 5% said that their bank had been ‘very good'.