It's been almost two years since the public launch of
ChatGPT, and in that short time, AI has become a hotly-debated topic on all
fronts.
While the average member of the general public may use ChatGPT to write emails,
cook up recipes and perform light fact-finding queries, AI tools are rapidly
transforming how many companies operate. In terms of the adoption rate, ExplodingTopics recently revealed data showing that over 82%
of companies are either using or exploring the use of artificial intelligence
in the workplace.
There are some lofty promises around the future of AI, but there's one area of
business and marketing that is almost certain to be shaken up in the next year
or two; Search Engines.
For over 20 years, SEO has been a key marketing channel for businesses both
large and small. Predominantly, the primary target for optimisation has been
the Google search engine, which processes approximately 8.5 billion searches
per day, has a 92% market share of search and has undoubtedly earned the title
of "most popular search engine".
But with the announcement of SearchGPT and the arriving dawn of AI search,
optimisation efforts - and more specifically, how and where they should be
directed - has become a sizzling topic that business owners, marketing
managers, and most importantly SEO agencies should be discussing and ultimately
building strategies for.
At Brick Digital, we've been testing
AI Search Engines to uncover how they work and how they're going to change the
world of SEO for business marketing - if indeed, they are at all.
What is Search GPT ?
While there are a number of AI Search Engines emerging at present, such as
Perplexity, You.com and Neeva, SearchGPT (developed by Open AI, the same
company behind ChatGPT) shows the most potential to be a strong competitor of
Google.
At the time of writing, SearchGPT is in testing, but is expected to launch to
the public by the end of 2024, either within ChatGPT or in other search
experiences such as Bing. Even so, SearchGPT already shows promise in changing
how we search, thanks to its contextual understanding of natural language and
ability to interrogate complex information as though it were having a normal
conversation.
You might assume that this shift to AI Search is a long way off, but in
reality, it might be closer than we think. In early 2024, Apple announced that
they would be integrating ChatGPT with Siri in the new iPhone 16, bringing the
capability of AI into the hands of the general population who, until now, may
not have encountered any AI tools.
At the very least, the major players in the tech industry seem keen to roll out
AI tools for everyday use by the general public, and recent data indicates that
180.5 million users are currently registered on ChatGPT, with a slightly lesser
100 million active users. This number is only likely to grow in the coming
years.
How does SearchGPT differ from Google search?
While there will undoubtedly be many surface-level differences between
SearchGPT and Google, there will be even more going on behind the scenes. While
it's tough to know exactly what these will be, there are three main differences
businesses should know about.
Conversational search
One of the most significant contrasts will be the shift toward conversational
search. As we've seen in countless articles and screenshots of CharGPT's use,
people tend to interact in a more conversational tone with AI, asking questions
and receiving more contextual answers.
Unlike traditional search engines where you present a string of keywords (for
instance, "plumbers near me", "private number plates" or "Cornwall hotels"),
sift through a list of results
and refine your query manually, SearchGPT allows for a more
dynamic interaction.
Following a conversational query, such as "I'm looking for suggestions of
four-star hotels in Cornwall", users can continue with follow-up
questions - "which of these have indoor pools?" or "do any of these have
a concierge?" - that dig deeper into the topic, allowing for a more fluid - and
potentially more accurate - approach to search.
This shift in search query format may result in a need to adjust how businesses
approach their optimisation strategies. We'll look at some speculative examples
of adjustments in a moment.
Search results presentation
Another key difference between SearchGPT and Google is how search results are
shown. While Google has begun testing AI-generated answers, SearchGPT goes a
step further by offering more comprehensive, context-rich responses directly
within the search. Contrary to the traditional list of links we're accustomed
to seeing, SearchGPT will generate answers and cite its sources with links to
original content.
This means users will get a more complete and rounded answer upfront, but can
still click through to see the full content for further reading if they choose.
Where and how you rank
The third key difference is perhaps the most important from an SEO perspective,
and it pertains to the shift in how content and results are prioritised and
presented. While Google's ranking system of "number one, two, and
three" is a familiar staple, SearchGPT and similar AI tools don't
necessarily follow this model. Instead, AI prioritises content that closely
matches the user's intent, the query's context, and the content's quality.
Rankings aren't likely to disappear, but there will be a stronger focus on
authority, clarity, and depth. Businesses might need to think beyond just
getting to "number one", instead considering how to present content
in a way that AI finds authoritative and useful for answering specific
questions.
Adapting search marketing strategies for AI search
This ‘different' approach offered by SearchGPT will mean that search marketing
strategies must also change in the future.
Regular ChatGPT users know that AI understands web content on a deep level.
This allows it to consider many factors when choosing what content or websites
to display to users.
Although it's not been confirmed yet, it's speculated publicly and by ChatGPT
itself that SearchGPT will use things such as testimonials, reviews, mentions
of the brand and other information from across the internet to decide which
websites and content to display in its results.
However, thanks to its deep understanding of natural language, it's been
emphasised that the context and relevance of content to the search query will
be one of the key factors in deciding which content and websites to display.
The potential impact of AI search on businesses
In short, the future of search marketing is going to be
about more than keyword optimisations, great content, authority, and backlinks.
AI's ability to process large amounts of data and understand context means that
it's time for businesses to rethink their content and online marketing
strategies. This is likely to spur on the adoption (or
strengthening) of a number of strategies, with a focus on positioning the brand
as a thought leader and expert in the industry by featuring not only on other
websites and gaining backlinks, but by sharing user-centric content, gathering
user-generated content such as reviews and feedback, and more.
Aside from just optimising for AI search engines to gain exposure in SearchGPT,
businesses may also need to consider what impact it might have on their lead
generation funnel if they see less traffic due to not receiving the website
clicks that come from traditional search results.
Conclusion
Depending on where you get your AI news from, it might seem like SearchGPT is
either another mythical ‘Google Killer', or is here to take over the search
engine throne. Either way, you may be worried about the future of your search
marketing strategy and how much work and investment this new AI world will
require.
As the Director of an SEO Agency, I'm confident that AI will reshape how people
search and how search engines rank websites. However, optimising for SearchGPT
won't require overhauling your strategy - just adjusting your priorities to
meet the new requirements.