With the battle for talent only likely to increase in years to come, employers are having to come up with new ways to attract and retain staff.
It's no longer enough to wave fat salary cheques around and that will be less of an option when times are tough in any case.
Small businesses in particular are often unable to compete with larger rivals when it comes to pay but they do have one advantage in that they generally find it much easier to offer flexible working as a valuable perk that can increase productivity as well as helping to keep hold of top employees as their own personal situation changes.
"As your employees' lives change, so also will their priorities and requirements," says Kim Fletcher, a business adviser at Business Link. "However, you don't necessarily have to lose a good employee simply because their circumstances have changed. Letting your employees work flexibly allows them to maintain other commitments they might have, including caring for children or other dependents.
"When employees feel valued and supported in their work life, it can help increase productivity within the workplace and can even increase customer satisfaction," she added.
Business Link offers the following tips on how to implement flexible working:
Choose the right way
for you
Flexible working means changing the pattern, length and
location of your employees' work and there are a number of options to choose
from. It includes a number of working structures such as part-time or shift
work, working from home, job-sharing, flexi-time or compressed working hours.
Look at your business and figure out which one's the best method for you
Consider the impact
The benefits your organisation gains from a workforce that
works flexibly will depend on how suitable it is for your business type, so consider the likely effects on your other
systems and procedures. For example, think about what deadlines your
organisation works to, any geographical requirements you have for meeting these
and any technology staff would need to continue working outside the office
Be aware of
legislation
Know which of your employees has the right to request
flexible working and what you, as an employer, need to provide if you grant
them permission to do so. Managing requests to work flexibly can be easily
handled using free online tools and advice such as those provided on www.businesslink.gov.uk/flexibleworking
Update the paperwork
Existing
contracts may have to be changed with the prior written agreement of the
employees. With alterations to the working relationship, it would be wise to
reflect this in your formal contract. Consider using the www.businesslink.gov.uk/writtenstatement
tool which can help quickly and cheaply create, or recreate, working terms and
conditions
Tell them about it
If you chose to
make flexible working a formal business-wide policy, keep employees informed
and consult them before you introduce the policy. This should help employees
consider the question of work-life balance from your perspective as well as
their own
See how it goes
Once the
new schedules have been properly bedded down, keep a close eye on operations to
ensure that flexible working is indeed benefiting the business. Talk to
employees regularly to ensure they are still happy with their new way of
working.
Remember, there are no hard-and-fast rules on what constitutes an acceptable work-life balance. This will depend on your organisation's operational requirements and the needs of your employees.
For more information on how to implement a flexible working policy in your organisation, visit www.businesslink.gov.uk/employingpeople