The start of a new year is always a good time to take stock of where your business is and how you want it to progress over the next 12 months. And with concern over a possible economic slowdown, there is even more reason to give your business a once-over to help meet the demands of the next year.
“The new year is synonymous with resolutions and promises of making changes,” says Alan Gleeson, managing director of Palo Alto Software. “If you are an entrepreneur, this time of year offers you a perfect opportunity to take stock of your business.”
Palo Alto suggests entrepreneurs consider the following to make sure their business is ready for whatever 2008 throws at them:
Review your business
plan
One of the most important requirements for any entrepreneur
is a business plan; not one that lives in their head or one that is consigned
to an office cupboard but a live business plan.
If you have never written one, now is the perfect time to do so. If your business plan is in a drawer, take it out, read it and update it accordingly. Without a business plan, your business is essentially rudderless and you run the risk of not focusing on the key activities that need to be undertaken to bring you success.
Run through the
numbers
For many people, numbers are not necessarily their strong
suit and in small companies without dedicated in-house accounting departments
this can result in serious problems. There is an old saying that what gets measured gets managed.
So if you are starting a business, it is worth revisiting some of the fundamentals that are vital to your business. If you do not have any metrics in place, now is a perfect time to set them. These can include key financial ratios but also customer and web-based metrics such as value per customer, conversion rates and so on.
Topics to brush up on include:
- Breakeven point
The new year is synonymous with resolutions and promises of making changes. If you are an entrepreneur, this time of year offers you a perfect opportunity to take stock of your business
- Profit margins (gross and net)
- Cashflow forecasts
- Profit and loss
- Sales forecasts
- Cost of sales
- Creditor and debtor days
It is tempting to delegate the maths to others. However, you need to understand these concepts so you can manage your business effectively. For example, insolvency is one of the biggest threats to companies in the UK yet cashflow management is an area that many entrepreneurs neglect. By understanding the numbers that are relevant to your business, you can ensure that you are giving yourself every opportunity to grow and prosper.
Optimise your website
Most businesses set up a website when they start up but many
entrepreneurs then ignore it. It is essential websites are maintained and are
mined for information. Where are your customers coming from? What are they
looking at? What is the conversion level for visitors?
All of the questions are easily answered using free tools such as Google Analytics. If you have not done anything with your website for some time, you should implement Google Analytics so you can understand more about your customers. Armed with this knowledge, you can then tailor your website for the audience you attract and help achieve the objectives that it was designed for in the first place.
Familiarise yourself
with Google AdWords
The growing use of the web is facilitated in large part by the
use of Google as a signposting mechanism to resources and as a means to find
answers to questions and issues. Google is the dominant search engine in the UK and
AdWords is a powerful tool that can be used to target prospective customers.
AdWords lets you show your ads only to people searching on a specific phrase
related to your business, so it is highly targeted marketing.
If you have an AdWords account, the new year offers you a great opportunity to review campaigns from the preceding months. If you do not have one, set one up. The benefits of the system are excellent, not least in terms of accountability and targeting, but also marketing effectiveness and the ability to generate a good return on investment.
Identify a business
book and read it
Entrepreneurs are typically very busy people dealing with a
whole raft of different issues and challenges. However, time needs to be set
aside so as to consider the bigger picture as wider circumstances impact upon
the prospects for businesses. It is important entrepreneurs remove themselves
from day to day ‘fire-fighting’ to assess future strategy.
One means to assist this is by reading publications that either relates to the industry you are in or that will broaden your knowledge in a particular aspect of business. There are a huge number of business books available at any bookstore (many written by business academics) and some will naturally be more relevant to you than others. Again the new year offers the perfect opportunity to broaden your knowledge base with some relevant business books
The broader picture
One thing common to all entrepreneurs is the lack of time
most have. Similarly most are required to cover a huge breadth of areas
(particularly at the start-up stage). However, this incessant focus on day-to-day
issues can mean that there is little time for reflection on the wider picture.
The new year period affords entrepreneurs the perfect opportunity to make some changes to ensure that day-to-day management issues do not distract you from the wider business objectives.